OUC customers to see new DemandLevel pricing in November. Here's how it could affect your bill

Orlando Utilities Commission customers will see a new electricity pricing structure beginning in November, with a lower rate for energy used and a separate monthly charge tied to peak demand.OUC has been emailing customers personalized videos explaining how the change, called DemandLevel, could affect their bills. The videos use customers’ past energy use to estimate whether their bills may rise, fall or stay about the same.The price per kilowatt-hour will decrease by 12.5%, or about 1 cent, according to OUC. The new plan also adds a monthly demand charge of $5, $10 or $15. The amount will depend on a customer’s highest 15-minute period of electricity use during the month.That peak can be affected by running several power-hungry appliances at once. OUC advises customers to stagger appliance use. For example, waiting for one appliance to finish before starting another to help keep their demand charge lower.Why the change? “The change is coming about because we want to help customers rel